SHIFT LEADER - WOODSIDE

Overview

Kitchen Stuff Plus is an award-winning Canadian retailer of modern, unique, and affordable home solutions. This is a part-time Shift Leader role located in the GTA retail store and reports to the Store Manager and Assistant Manager.

Responsibilities

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service
• Provide exceptional and responsive customer service while achieving sales and conversion goals
• Evaluate and continuously improve the quality of service; investigate, resolve and escalate customer matters as appropriate
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives
• Ensure accuracy in all transactions, inventory and store procedures
• Supervise and direct shipping and receiving operations
• Perform other directives as assigned

Qualifications

Benefits and Environment

Kitchen Stuff Plus may use artificial intelligence (AI) technology in sourcing candidates for some positions; however, it is not being used for screening, assessing or selecting candidates.

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact hr@kitchenstuff.com and we will work together to meet your needs.

Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help.

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