Asset Administrator

Job Title : Asset Management Administrator

Reports to : Manager GIS Department

Type : 12 month contract

Location : Toronto, ON

Overview :

This role serves as a Sr. Asset Management Administrator dealing with management staff on complex current and / or short-term information technology needs for IT products (computers, servers etc) using the BMC Remedy Asset Management tool.  The successful candidate will be ITIL Foundation certified and possess a strong background in user training and support documentation as well as have a strong background in Asset Management procedures.   This is a Senior level role, requiring leadership and coaching skills.

Must Have Skills :

1. ITIL certified; fluent in the use of BMC Remedy tool for Asset Management

2. Possess strong Data Analysis skills : capable of performing comparisons and merging date; experience performing SQL queries is a bonus : High level of proficiency using MS Excel.

3. Experience providing Document Audit and Verification

4. Outstanding communications skills both written and verbal with strong documentation skills

5. Comfortable delivering and presenting training materials (which you will write and prepare) to new users involved in Asset Management.

Experience Required

• Undergraduate degree in Information Systems, Engineering, Business Administration or Sciences
• Excellent communications and interpersonal skills
• Minimum of 7 years combined experience in the Pharmaceutical / Process Industry, Consumer Packaged Goods, Information Systems, Project Management OR a Management Consulting Environment
• ITIL Foundation Certification or demonstrated knowledge of the ITIL Framework.
• Experienced at performing queries and audits of the Asset Management database.
• Experience in conducting Asset tracking and reporting
• Able to investigate problems by identifying the root cause or event.
• Experienced at identifying and improving process related Asset Lifecycle Management
• Experienced at providing documentation related to the Asset Management process.
• Capable of providing training in Asset Management tools to new users.
• Experience utilizing SAP Procurement, Receiving and Service Entry including an understanding of Invoice entry in SAP.
• Proficient in use of office automation tools including : Word, Excel, Access, Project, Outlook
• A strong team player that can multitask in a busy environment.
• Strong problem solving skills; able to manage multiple priorities to accomplish objectives and adjust for problems and roadblocks
• Excellent organizational and time management skills.
• Possess a strong background in user training and support documentation

Job Responsibilities :

Begins to take on a technical leadership role providing technical expertise and incorporates a commitment to ongoing professional development and continuous learning.