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Program Manager, Claims
Program Manager, ClaimsRandstad Canada • Toronto, Ontario, CA
Program Manager, Claims

Program Manager, Claims

Randstad Canada • Toronto, Ontario, CA
2 days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

Program Manager in relation to a high-profile class action settlement engagement. The Manager will be responsible for overseeing critical program workstreams, interacting with project managers, and effectively communicating with stakeholders including senior management. The role will require a “big picture” thinker, with excellent organizational skills to ensure workstreams remain aligned with program objectives. The position is an opportunity to impact the greater community and live people-first values.

The role requires respect for people that potentially face barriers due to trauma, mental health, poverty, etc.

Advantages

  • Gain experience working for a leading and globally recognized firm
  • Work full time hours on a 12 month assignment
  • Earn a competitive pay rate
  • Hybrid 3 days on site Toronto, 2 days remote
  • Strong potential of extension
  • Overtime may be required

Responsibilities

Role Deliverables

  • Communicate and interact with a variety of stakeholders including senior management, workstream project managers, partners, and external parties
  • Developing methods to exhibit data / information from workstreams for ease of reference by stakeholders
  • Monitoring program progress, identifying risks, and work with project managers to implement mitigation strategies
  • Maintaining awareness of varying stakeholder requests while balancing core program objectives
  • Identifying, tracking, and logging issues for later resolution
  • Collaborating with team leaders and management to provide leadership, guidance, and support to meet program goals
  • Preparing relevant reporting for senior stakeholders to increase program oversight and accountability
  • Qualifications

    Education / Work Experience

  • Bachelor’s or Master’s degree in Business, Public Administration, or a related field
  • 5+ years of project / program management experience
  • Ability to develop reporting to summarize, contextualize, and simplify data points
  • Experience working with product teams and understanding DevOps processes and configurations considered an asset
  • English imperative, with Bilingualism (English / French) or the ability to speak an Indigenous language (i.e., Cree languages, Inuktitut, Ojibway etc.) considered an asset
  • Knowledge of Indigenous culture is an asset
  • Technical Skills

  • Proficiency in Microsoft Office suite including Outlook, Word, and Excel
  • Knowledge of Salesforce is an asset Other Skills
  • Excellent communication and interpersonal skills
  • Commitment to accuracy and maintaining high quality deliverables
  • Self-motivated, with an ability to work effectively with a minimal amount of supervision
  • Works well under pressure with a high attention to detail
  • Proficiency in working with data and databases
  • Other Skills

  • Excellent communication and interpersonal skills
  • Commitment to accuracy and maintaining high quality deliverables
  • Self-motivated, with an ability to work effectively with a minimal amount of supervision
  • Works well under pressure with a high attention t
  • Summary

    Are you interested in the Program Manager Claims position in Toronto? Apply online today!

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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    Program Manager • Toronto, Ontario, CA

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