Manager Technology, Commercial Insurance

Definity Financial CorporationWaterloo, Region of Waterloo, Canada

30+ days ago

Job type

Full-time

Job description

As a Technology Manager, you will be responsible for leading the end-to-end delivery of technology solutions (TS) led initiatives. This is a crucial role for the TS delivery organization as we move towards platform and application-based delivery. We are looking for delivery leads with the right expertise and flexible experience in navigating complex, technology-driven implementations, leveraging both traditional and iterative / Agile delivery methodologies. On a day-to-day basis, you will work closely with senior technology and business stakeholders to drive delivery and coordination activities across multiple cross-functional project teams – your practical experience will be key to enabling these teams, while also growing our internal delivery capabilities for future transformations.

What can you expect in this role?

Delivery Leadership

Lead and manage end-to-end technology solutions and services delivery for the Commercial Insurance technology portfolio.
Build strong working relationships with business product owners to meet business objectives and benefits.
Build strong working relationships within the Technology organization to ensure optimal performance and alignment with technology strategy, roadmaps, and objectives.
Establish and maintain practical governance practices and forums, ensuring that team impediments and blockers are resolved in a timely manner, while also keeping executive stakeholders informed.
Provide supporting data / insight to Technology Leaders and Portfolio Managers where necessary.
Report into Executive leadership regularly to provide status updates.

People Leadership

Responsible for leading members of Agile delivery teams, managing day-to-day activities and performance objectives in alignment with department goals and objectives.

Responsible for the professional growth of team members in the tradition of Definity’s employee culture of diversity, inclusiveness, wellness, and job satisfaction.

Provides leadership to attract and retain high-quality talent.

What do you bring to the role?

Undergraduate Degree in Business / Commerce or a Technology Discipline (Computer Science, Engineering).

10+ years relevant experience in designing, developing, and managing mainframe, Java applications, and IBM integration bus technology / middleware.

5+ years of leading and implementing technology initiatives in financial services.

2+ years of people management and team development.

Strong experience in executing Agile methodology, working with, and leading scrum teams.

Subject matter expert in a range of technology with extensive technical experience.

Experience in successfully delivering initiatives with matrix structured teams consisting of dedicated and shared resources.

Demonstrate an ability to lead and manage a team in a busy and changing environment while fostering positive performance and engagement.

Models solid leadership skills with the ability to coach, develop, motivate, and retain staff.

Strong analytical, time management, and organizational skills.

Proactively communicates information in a clear and positive manner, layering excellent decision-making skills with a natural aptitude for observation.

Exceptional organizational and time-management skills to multi-task and effectively manage competing and changing priorities.

Experience in Insurance platforms such as Guidewire is considered an asset.

Practical knowledge of project management techniques, tools, methodologies.

Extensive large-scale cloud and SaaS modernization, integration, and operations experience is considered an asset.

Passion to drive a non-hierarchical, agile operating model and ‘roll up the sleeves’, going outside his or her comfort zone to learn, and pushing the team to do the same.

Role ID 69

J-18808-Ljbffr

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Commercial Insurance Manager • Waterloo, Region of Waterloo, Canada