Coordinator, Installed Sales & Projet

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as :

An inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits : insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the company

An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

A student incentive program

And much more!

Play a key role at Rona by helping our customers bring their dream projects to life! Thanks to your passion for design, your project management skills and your sales expertise, you'll accompany them every step of the way, from concept to completion, while meeting your sales targets and ensuring exceptional customer satisfaction.

Your role :

Develop sales plans in order to reach annual sales and margin objectives

Actively generate sales through qualifying potential customers, repeat customers and through referrals

Execute project and design consultations, including store showroom tours and on occasion in home

Produce design layouts with plans, elevations and 3D renderings, proposing products available in store or through special orders

Provide quotes to customers, including a detailed scope of work, project timelines and financial proposal including promoting financing plans offered by RONA

Liaise as necessary with customers and contractors (via visits, phone exchanges or e-mail) at all phases of the project’s realization to ensure superior customer satisfaction

Problem solve and advocate fairly for the customer, the contractors and RONA

Other related tasks to ensure the store runs smoothly

What we're looking for :

Exceptional customer service skills

3 years’ experience in interior / exterior project sales and management

Proven sales performance in previous roles, ideally in environments where financing is offered and guarantees are part of the offer

Passion for design and home improvement

Superior computer skills in recognized specialized design software (2020) and Microsoft Office Suite

Superior product expertise

Advanced project management knowledge

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.