Bilingual Customer Service Representative

Hiring Contact

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

Company Description

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary

The Customer Support representative reports directly to the Support Manager or General Manager. Customer Support is responsible for resolving customers' problems, providing training and monitoring the customer facing applications. Helping clients with their inquiries via NetSuite support cases pertaining to their parking equipment.

Employment

Full-Time

Hours

40 hours per week

Mandatory Qualifications

• Experience in customer support and administrative tasks.
• Perfectly bilingual (French and English) both spoken and written. English is required to communicate with customers, suppliers, and head office.
• Ability to handle sensitive information;
• In-depth knowledge of Microsoft Office Suite including Word, Excel and PowerPoint.

Mandatory Attributes

Job Responsibilities / Duties

Why Join Us?

Hiring Contact

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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