Executive Coordinator to the CEO and Board of Directors

We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Executive Coordinator to the President & CEO, Board Chair, Board of Directors provides effective and efficient administration and office management for the President & CEO, Board Chair, Board of Directors and members of the Executive Leadership Team.

The Executive Coordinator is the office lead and advisor to the other Executive Assistants (EAs) and the Board Members. Prepares and coordinates agendas and minutes for the Board and the Senior Leadership Team Meetings; correspondence, monitoring / tracking and follow up to Ministry / Ontario Health funding notifications, information and requests, prepares briefings, presentations and other materials.

Primary Responsibilities

• Coordinate and support meetings for the President & CEO, Board Chair, Board of Directors and senior team, providing assistance in the preparation of the agendas, recording of minutes and providing the follow-up on action items.
• Manage the President & CEO and Board Chair’s calendar of appointments / commitments.
• Prepare, submit and manage the President & CEO’s expenses.
• Prepare and submit all Board Chair and Board Members’ expense reports and reports related to the Broader Public Sector Accountability Act (BPSAA).
• Coordinate conference and travel activities for the President & CEO, Board Chair and members of the Board of Directors and senior team when required.
• Collaboration and coordination with the Manager, Administration and Governance, Foundation and the Foundation Board
• Coordinate and delegate all incoming and outgoing correspondence and information, ensuring responses are prepared in a timely manner by self or other delegated staff.
• Coordinate / provide administrative support to the senior team as required.
• Act as front-line contact to the senior team.
• Lead Executive Coordinator within the Administration office; train, develop and mentor where appropriate.
• Develop and implement effective administrative procedures to ensure the efficient operation of the office. Recognize areas requiring process improvement and recommend alternatives.
• Act as a role model within the organization with regards to document management and computer program expertise.
• Respond with confidence to internal and external inquires.
• Use tact and discretion when dealing with internal and external contacts at all levels, i.e., Ministry, Board, media, patients, and staff.
• Establish and maintain effective liaison with directors, managers, physicians and staff throughout the hospital, on the basis of knowledge of programs and services.
• Provide guidance and support to staff and others making presentations to the Board of Directors.
• Develop a system for and manage the flow of information and documents in the Senior Administrative office.
• Use considerable judgement with respect to those issues that can be handled independently or may require the attention of the President & CEO and Board Chair.
• Use discretion and judgment to manage shifting priorities.
• Deal with the unpredictability associated with deadlines, interruptions, distractions, and fluctuations in workload.
• Shift focus quickly to put context around multiple and conflicting demands when dealing with difficult people and / or situations.
• Responsible for an extensive workload dealing with all aspects of the role of the President & CEO, Board Chair as well as the Board of Directors.
• Plan own work schedule and prioritize workload within established deadlines.
• Manage a large volume of tasks without losing sight of details while maintaining an awareness of priorities.
• Ensure compliments and complaints are recorded and processed appropriately through the patient relations department.
• Assist with all aspects related to the Board Chair and Board of Directors, including coordinating meetings of the Board, assisting with the planning and coordination of the Annual General Meeting, Board Orientation, Board Retreat and Strategic Planning sessions, Social events, etc.
• Assist the Nominating Sub-Committee in all aspects of Board recruitment, Board election and re-election process, appointment of officers, etc.
• Assist with all onboarding activities for new Board members.
• Manage Board Evaluation Process including assessments of Board Meetings, the Board, the Board Chair, the Board Vice Chair, Individual Board Members and Board committee Chairs.
• Maintain official Minute Binders for the Board.
• Provide administrative support to the Board Chair and Vice Chair when required.
• Previous Board of Director experience preferred

Skills & Abilities

Qualifications