Customer Service and Sales Development Representatives (Remote)

We are seeking Customer Service and Sales Development Representatives (Remote) to join our team! You will be responsible for growing and serving a targeted group of new and existing customers via phone, zoom and emails, as well as prospecting for new opportunities

Our Customer Contact team is the heart of our operation and our Customer Service and Sales Development Representatives excel at identifying customer needs and providing customized solutions that result in memorable experiences for our customers. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture!

Duties and Responsibilities :

Grow and develop an assigned group of targeted customers via phone and email

Follow up on daily flow of internal sales leads and prospects for opportunities.

Identify key customer needs and business objectives and align them with products and services.

Help resolve customer issues and concerns

Required Education, Skills, Abilities and Experience :

High School Diploma or equivalent

Experience in customer service, sales and other related fields

You are a team player, strong communicator and someone who's able to thrive in an ever-changing environment

You are eager to accept training, coaching and professional development opportunities that will enable you to succeed in your current role - and beyond

What we offer :

Interactive training and supportive environment

Lucrative commission potential and incentives

Career path and advancement

Medical, dental and vision benefits, employee assistance program, and RRSP contributions

About Us :

We provide recruitment solutions in the United States & Canada for Permanent, Temporary & Contract roles across the IT, Finance, Tech, Telecoms, e-Commerce and Non-profit sectors