Senior Technical Writer Software (Vancouver Hybrid)

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference Boomi aims to make the world a better place by connecting everyone to everything anywhere. Our award-winning intelligent integration and automation platform helps organizations power the future of business. At Boomi youll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems make a real impact and want to be part of building something big. If this sounds like a good fit for you check out or visit our Boomi Careers page to learn more.

How Youll Make An Impact

Were looking for a Senior Technical Writer to join the Product Content team. This team is a mighty group of Technical Writers and UX Writers who strive to deliver accurate concise and well-written technical documentation online help and in-app messaging that help our users to perform their tasks. Youll thrive here if youre curious open-minded flexible passionate about user experience love to take ownership and deeply value collaboration.

Our ideal candidate has experience working with agile software development teams in the technical enterprise software (cloud & AI) space is passionate about writing for developers and other technical audiences and has experience documenting complex software products and APIs. We want someone who shares a knack for simplifying complexity so that information is presented to users in clear consumable and actionable ways.

What Youll Do

Work closely with fast-paced agile software engineering teams technical writers designers and product managers to understand complex technical concepts gather information and translate them into engaging user-friendly technical documentation developer and user guides API references release notes tutorials and other learning resources

Collaborate cross-functionally and with other writers to collect and address customer feedback in a timely manner

Work on strategic initiatives content migration and improvement projects

Contribute to tools workflows and processes that make documentation more efficient collaborative and scalable

Adapt to a fast-paced multi-team agile environment with a willingness to manage competing priorities and use agile methods to keep in sync with team priorities and roadmap.

The Experience You Bring

5 years of proven experience writing technical documentation for complex software products in an agile environment

Contributed to multiple shipped products and documented developer & user guides APIs reference docs and release notes for technologies such as AI cloud iPaas SaaS etc

Experience working with multiple fast-paced software agile Engineering teams using Jira boards tracking issues reviewing epics and code samples understanding technical tasks and explaining them in plain language

Outstanding verbal and written skills technical aptitude and the ability to research technical concepts analyze specifications and communicate them clearly and precisely

Ability to multitask adapt prioritize and collaborate respectfully with Engineering Product Management UX Customer Success& other cross-functional groups to improve user experience and write content

You know how to work with the following :

Docs-as-code / CI-CD approach for documentation

Markdown

Bitbucket or Github

Basic knowledge of HTML Python or JavaScript to work with code snippets and scripts

Arent sure if youre a match We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates so dont hesitate to apply; you could be the perfect fit!

Location

Vancouver (Hybrid)

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our Vancouver hub ranges from $116890 - $146112 CAD annually applicable bonus. Final compensation will be determined by various factors including the candidates knowledge skills experience and geographic location.

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true authentic self. Our team members are our most valuable resources and we look for and encourage diversity in backgrounds thoughts life experiences knowledge and capabilities.

All employment decisions are based on business needs job requirements and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process please submit a request to . This inbox is strictly for accommodations please do not send resumes or general inquiries.

Required Experience :

Senior IC

Key Skills

Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 116890 - 146112