Medical Office Assistant

Entity

WELL Health Clinic Network

Position Title

Medical Office Assistant

Hourly Pay Range

$19.00 CAD per hour

Job Class

Full Time - Maternity Leave coverage

Work Location

Well Health 243 Eglinton Ave West

About the Company

WELL Health Technologies is an innovative technology‑enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. The company is publicly traded on the Toronto Stock Exchange under the symbol “WELL.” As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 180+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk‑in appointments, family medicine, internal medicine, kinesiology, sleep apnea treatment, botox procedures, and women’s health services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimisation tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes.

Position Summary

The Company is currently searching for a motivated team player to join the exciting, fast‑growing company. You will be working in a team‑based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

What You Will Be Doing

• Answer calls and greet patients in a helpful, respectful, and efficient manner; schedule appointments; manage referrals; result management and handle billing.
• Collect and prepare laboratory specimens or perform basic laboratory tests on the premises; dispose of contaminated supplies; and sterilise medical instruments.
• Coordinate patient care through the clinic : checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post‑appointment service, monitoring the waiting room.
• Ensure patient information remains confidential and secure at all times; perform all other related clinical, administrative tasks or special tasks as required by clinic management.

You Have

Salary

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate’s experience, qualifications, skills, and the specific needs of the organisation.

Diversity and Inclusion

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

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