Casual Dispatcher

Are you an experienced Dispatcher with a talent for optimizing logistics and ensuring timely communication Do you have strong administrative and time management skills Are you passionate about providing Peace of Mind to your client group Are you looking to be a part of a growing team and company

The Universal Group recognized as one of Canadas Best Managed companies in 2025 has exciting opportunities in our Dispatch team . As a Dispatcher you will be responsible for creating and organizing daily dispatches for job sites adhering to legal and safety requirements for traffic control. This position also handles administrative tasks client coordination and supports the Dispatch Manager as needed ensuring the organizations operational efficiency and safety compliance

What you will be responsible for :

Dispatch and Communication Support

• Answer and respond to phone and email correspondence.
• Accurately enter job requests into scheduling software.
• Follow up with the client if the Dispatch Coordinator needs more details.
• Provide support for multiple traffic brands.
• Coordinate rental equipment with the Rentals Department.
• Coordinate drop-off and pick-up of AFADs with the Rentals Department.
• Coordinate with the client to receive the Traffic Management Plan (TMP).
• Coordinate non-supply cancellations.
• Track and coordinate the waitlist.
• In customer job number add Premiums Rentals and Traffic Management Plan (TMP).
• Review Traffic Management Plans (TMP) to accurately fulfill traffic control requirements.
• Support After Hours Dispatchers as required.

Dispatch Coordination

What you get from us :

What we need from you :

Strong communication and time management skills are essential.

Where / When you will be working :

Why Universal Group

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being Passionate Authentic and Driven in everything we do and in every decision we make every day. They are the fabric of who we are and without question the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services traffic management planning traffic equipment supply landscaping temporary labour and occupational health and safety training. We are a one-stop shop as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company please visit our Indeed Profile!

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race colour sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic.

Apply today; we cant wait to hear from you. Come grow with us!

UNV1

Required Experience :

Manager

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Gig

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 28