Information Technology Assistant Manager On-Call

Job Description

What you will be doing :

• Perform desk and computer relocations, including setting up Windows systems, POS terminals, and printers.
• Diagnose and troubleshoot basic IT connectivity issues, escalating unresolved problems to internal teams.
• Install, update, and configure software and computer systems based on user requests.
• Handle the physical setup and maintenance of computers, monitors, and network devices such as switches, access points, and routers.
• Oversee hardware inventory and ensure organized storage.
• Provide daily walk-in IT support and manage related administrative tasks.
• Identify opportunities to improve the IT environment and propose solutions.
• Adapt to production demands, including tasks requiring physical effort, such as lifting equipment up to 23kg.
• Collaborate with the regional IT team to ensure smooth operations.
• Communicate effectively to resolve issues, share knowledge, and prioritize tasks.
• Support and maintain IT infrastructure, including monitoring incidents and user requests to meet service level agreements.
• Develop and update installation procedures to enhance efficiency and accuracy.
• Hourly pay rate starting at $28.00

Qualifications

Your experience and skills include :

Additional Information

Physical Aspects of Position (include but are not limited to) :

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment :   Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge : Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS