Receptionist Casual

Are you passionate about helping people live their healthiest lives Do you thrive in a dynamic supportive environment where your contributions truly matter If so Medcan is the place for you!

This job posting is for a current vacancy.

What Youll Do :

Welcoming and greeting clients guiding clients throughout their visit and checking clients in and out of their appointments.

Processing payments for appointments and products.

Coordinate with staff to ensure the clients visit is productive and effective with exceptional service delivery.

Ensure clients receive maximum value time during their visit.

Providing exemplary and engaging customer service.

Interact with Clients by using discretion professionalism and accuracy.

Escorting patients to and from treatment rooms and waiting areas.

Making reminder appointment calls to clients.

Providing Coffee and Beverages to Clients in the lounge.

Constantly maintaining the lounge and attending to clients.

Managing wait times with clients and updating them with accurate information regarding their appointments.

Open and close procedures including next-day preparation.

Responding to all client issues and inquiries.

Foster client / clinic loyalty by creating memorable experiences.

Problem-solving in a fast-paced environment.

Ensure compliance with all service metrics.

Respond to client issues and inquiries.

What Youll Need :

Full Availability for Saturday and Sunday shifts.

Prior experience in a similar role.

Four Star Hotel or luxury spa experience is an asset.

2 years of healthcare experience is an asset.

Education in health or a related discipline is an asset.

Strong organizational and time management skills.

Excellent verbal and written communication skills.

Intermediate level skills in MS Office.

Exceptional customer service skills.

Ability to multitask.

Ability to work well in a team environment.

Ability to foster relationships with other teams and practitioners.

This is a casual position working 1 weekend per month Saturday and Sunday 9 : 30am-2 : 15pm as well as the potential to provide coverage during the week as needed.

Location Collingwood : 40 Huron Street Unit #202.

Position Pay Range

$17.49 - $24.05 CAD per hour

Pay will be determined based on an analysis of the selected candidates experience and qualifications within the roles compensation grade. Medcans compensation ranges are determined by a combination of required qualifications and skills market value and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks benefits and potential bonuses or incentives.

Diversity Equity and Accessibility :

Medcan is dedicated to employment equity diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity please advise your Talent Acquisition Specialist if you require accommodation.

AI Use Disclosure Recruitment at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of candidates as part of a fair transparent and inclusive hiring process. These tools assist our Talent Acquisition team but do not make final hiring decisions. All decisions are reviewed and made by our hiring teams to ensure fairness and alignment with Medcans values. If you have questions about how your application is assessed please contact Medcans Talent Acquisition team at .

Required Experience :

Junior IC

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Part-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 17 - 24