Multi Site Manager

The Multi-Site Manager will oversee the Edmonton residential rental portfolio, ensuring all properties meet the companies Standards in leasing, maintenance, and daily operations. This role requires strong leadership skills and a focus on delivering exceptional resident experiences while optimizing operational efficiency

KEY RESPONSIBILITIES

• Oversee day-to-day operations of buildings and ensure they are operating to the companies Standards.
• Maintain a high level of customer satisfaction by ensuring that tenant inquiries are responded to in a timely manner.
• Ensure standard aspects of the lease agreement are enforced such as rental payments, community rules, insurance submissions, etc.
• Optimize revenue management with expense control to ensure positive NOI.
• Oversee daily maintenance operations and vendor coordination.
• Ensure work orders are scheduled and preventative maintenance schedules are followed.
• Oversee Leasing process to ensure high lease-up and resident retention.
• Supervise team on lease-ups and lease as needed.
• Maintain unit rental listings and identify leasing opportunities to generate traffic.
• Perform market surveys.
• Oversee all aspects of the lease renewal process.
• Contribute to team training, process development and provide solution-oriented feedback to operations managers.
• Schedule, delegate, and perform move-ins and move-out inspections as needed.
• Perform other duties as may be determined by your supervisor from time to time.
• Suggest and implement procedural and administrative processes for rental operations.
• Implement procedural and administrative processes for rental operations.
• Training support and assistance in training development.
• Support other portfolios as needed.
• Provide backup to on-call schedule as needed.

QUALIFICATIONS