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Unit Claims Manager, Property

Unit Claims Manager, Property

Intact Financial CorporationSt. John's, Newfoundland and Labrador, Canada
19 days ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

About the role

We’re looking for a Unit Claims Manager, Property to join our growing team!

As a Unit Claims Manager , you will be responsible for leading a high performing team of Property Claims Representatives. You will work in a results-driven, but highly rewarding environment to meet profitability objectives, productivity standards and the industry's highest level of customer satisfaction. This team is one of the primary points of contact for any major weather event occurring in the Atlantic region, and therefore you will be responsible for coordinating a large volume of claims intake at times.

The successful candidate can be based out of our Dieppe, NB, St. John's, NL or Dartmouth, NS offices.

What you’ll do here :

  • Mentor and coach team members.
  • Achieve Intact's corporate and regional objectives by monitoring and measuring key performance indicators and productivity.
  • Ensure adherence to standards and procedures.
  • Make decisions regarding claims handling and payments.
  • Assist in improving operational processes.
  • Negotiate with vendors, brokers, and customers.

What you bring to the table :

  • Ability to lead, mentor and coach a team
  • Minimum 5 years' experience within the insurance industry
  • Analytical, planning, and organizational skills
  • Strong communication skills and the ability to adapt easily to change
  • Ongoing commitment to self-development
  • University degree or any combination of training and experience deemed relevant for the role
  • Chartered Insurance Professional (CIP) designation is preferred
  • Bilingualism (English / French) is an asset
  • This posting expires 28 / April / at 11 : 59pm EST

    This role is eligible for employee referral bonus. #myReferrals

    LI-Hybrid

    LI-MS1

    What we offer

    Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

    A financial rewards program that recognizes your success

    An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

    An extensive flex pension and benefits package, with access to virtual healthcare

    Flexible work arrangements

    Possibility to purchase up to 5 extra days off per year

    An annual wellness account that promotes an active and healthy lifestyle

    Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

    A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

    Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

    Inspiring leaders and colleagues who will lift you up and help you grow

    A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.