Bilingual Service and Admin Coordinator

Adecco is currently seeking a motivated Bilingual Customer Service and Admin Coordinator to join our client's team in Georgetown, ON. This is a dynamic, full-time role requiring a highly organized individual with strong communication skills in both English and French . The position involves coordinating service operations, managing technician schedules, handling paperwork, and providing administrative support in a fast-paced environment. The ideal candidate will have a keen eye for detail and a proactive approach to problem-solving.

Pay rate : $60k-$70k / year.

Location : Georgetown, ON

Shifts : Monday-Friday 8 : 00am-5 : 00pm

Job type : Permanent | Full-time

Responsibilities :

Maintain job schedules in the Field Service Management software within NetSuite-ERP.

Prepare technician's paperwork prior to customer site visits.

Connect with job sites to ensure all security requirements are met before technician visits.

Assist in dispatching service technicians to customer sites across Canada for both preventative and corrective maintenance.

Open and update service cases in NetSuite and collect completed technician paperwork. Attach paperwork to relevant service cases and generate invoices as required.

Make travel arrangements for technicians, ensuring cost-effective options for airfare and hotel.

Generate annual invoices for contractual customers through NetSuite.

Perform general filing, answer phone calls, and handle various administrative tasks as required.

Assist with the implementation of new service software.

Provide basic troubleshooting assistance for incoming service calls.

Requirements :

Must be legally eligible to work and reside in Canada.

5+ years of relevant experience in service coordination or administration.

Fluency in both French and English (written and spoken).

A Degree or diploma in a related field (Business Administration, Operations, or similar).

Attention to detail with a high degree of accuracy.

Strong communication skills both written and verbal.

A team player with a positive attitude and excellent interpersonal skills.

Solid understanding of Microsoft Office Suite (Excel, Word, Outlook).

Experience with NetSuite or similar ERP software is an asset.

Apply now to this Bilingual Service and Admin coordinator (French and English) job in Georgetown, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

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