hotel front desk clerk

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients / guests with special needs
• Provide customer service

Computer and technology knowledge

• Word processing software
• Spreadsheet
• Internet

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?

Employment terms options

• Early morning
• Evening

Employment terms options

• Day
• Overtime available

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Gratuities

Other benefits

• On-site housing options
• Parking available
• Work Term : Permanent
• Work Language : English
• Hours : 30 to 44 hours per week