Job Description
Job Title
Operations Manager
Position
Full time, Monday to Friday
Wages & Benefits
- 50,000 / Year +
- Full benefits
Location : - Winnipeg
Language Requirements :
Must be able to speak, read, and write in English
Employer Name and Contact Information / Nom de l’employeur et coordonnées :
Alpine Building Maintenance
8291 92
nd
Street #211, Delta, BC
613-741-7722
Position Summary / Résumé du poste :
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand of “Reflecting Excellence” distinguishes it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee’s expectations.
Job Description : Job Overview :
The Operations Manager oversees multiple sites, a portfolio, or a territory, and manages employees or subcontractors directly or indirectly. The Operations Manager is the face of the company and the first point of contact for all clients regarding operations, escalations, and work orders. The prime focus of the Operations Manager is to ensure that Alpine meets its contractual obligations in line with service and budget parameters, and to look proactively for ways to increase performance .
We offer :
Opportunities for career progressionLeadership development program (Alpine Academy)A competitive salary & benefits programVehicle allowanceDuties and Responsibilities :
Subcontractor ManagementParticipates in the hiring, training, and supervision of subcontractors and their activitiesEnsures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etcEnsures that Alpine standards are adhered to through subcontractor workConducts periodic audits or site inspections to ensure that work is completed as requiredClient Relations ManagementLiaises with clients to ensure that performance standards are met and complaints are addressedParticipates in same-site growth (additional services, additional square footage, additional fees)Contributes to new growth initiatives, including bidsExpense ManagementOversees or coordinates equipment repairsEnsures subcontractor hours are in line with budgetRequired Skills / Abilities :
Management experience in a fast-paced environment dealing with a very diverse work forceExcellent client relationship skillsProficiency in using Microsoft Word, Excel, and other programs to produce reports and trends and results for the accountExcellent communications and change management skillsAbility to create programs and tasks to further the offering to the client, as well as the organizational skills to execute such programsAbility to travel on an active schedule as well being available for any immediate issues that may ariseAbility to identify positive and negative trends and apply problem-solving skills to resolve issuesJanitorial experience in the grocery industry (stripping, waxing, scheduling etc.)Professional approach to the client and the diverse work force in the industryAbility to raise concerns with the client on a professional level as well to foresee potential issues that may arise based on conditions and unforeseen eventsConfidence to speak up and push back diplomatically and respectfullyAbility to grow sales by identifying adjacent or growth opportunitiesStrong emotional intelligenceMust have high school education or GEDHow to Apply
Send Your Resume To :
Phil Adams
Email :
padams@domuscleaning.com
Phone Number : 613-741-7722