Analyst, CRM

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for an Analyst, CRM (Salesforce) to join Element Fleet Management.   As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.  At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are You :

Someone who is driven, enthusiastic, and accomplished in developing and improving Salesforce CRM effectiveness processes?

Someone who has excellent project skills, creative skills, and a process-focused aptitude?

The Analyst, CRM will report to the Manager, CRM. The selected candidate will play a tactical role in supporting Element’s growing commercial pipeline and revenue. This includes sales, account management, marketing, pricing, products, and implementation to ensure we meet our commercial sales goals and objectives.

A Day in the Life

Support and assist commercial team by answering Salesforce and some business-related process questions

Support and administer day to day routine Salesforce processes

Automate and help streamline existing Salesforce Effectiveness processes, in partnership with the SFE team

Provide data management support to the Marketing team

Troubleshoot and identify trends timely through analytical data gathering and analyses

Drive the resolution of data integrity and systems enhancement issues

Create reports for various stakeholders and users of Salesforce

Other duties as assigned

Requirements

Bachelor’s degree or High School diploma and a minimum of 2 years’ experience

Salesforce functional / technical experience is required

Experience analyzing financial data strongly preferred

Demonstrated strong excel skills, including the use of pivot tables, and v-lookup functionality

Software proficiency in Microsoft applications

Strong relationship building and influencing skills

Excellent communication skills (written and verbal)

Demonstrated experience with data analysis and issue resolution

Continuous improvement mind-set

What’s in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal / Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.