Customer Relationship Management Specialist
Net2Source Inc.Vancouver, BC, Canada3 days ago
Salary
CA$38.46 hourly
Job type
- Full-time
Job description5-8 years of CRM (MS Dynamics) and implementation / upgrade experience. Strong communication and presentation skills. Ability to interact with C-level executives. Problem-solving, root cause analysis, and mentoring skills. Ability to multi-task, prioritize, and meet deadlines. Willingness to travel onsite for consulting and implementation services. Translate and post-edit content from English to French. Train machine translation engines and research terminology. Test translated software and ensure quality assurance of published documentation. Strong written and verbal communication. Tech-savvy and quick learner. Experience with CAT tools, machine translation, and software localization (L10N, I18N).
Job Title : Consultant II
PR : CA $38.46
Location : Vancouver, BC, V7X 1L3, Canada
Key Responsibilities :
- Manage service delivery for CRM solutions (preferably MS Dynamics).
- Collaborate with teams to exceed customer and project expectations.
- Drive delivery improvements and ensure successful SaaS implementations.
- Identify and resolve issues impacting customer success.
- Oversee service scoping with sales and Account Executives.
- Ensure continuous improvement in customer experience and service artifacts.
- Deliver high-quality consulting services and meet customer satisfaction goals.
Skills :
Linguist Role :
About the Opportunity :
Join a diverse international team focused on localizing Ellucian Higher Education applications. This role involves translating, post-editing machine translations, and ensuring high-quality output.
Responsibilities :
Skills :