Position Summary
Under the direct supervision of the Manager, Table Games or Shift Manager, Table Games, this position is responsible for providing dealing services to customers while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Deals card games
- Maintains the security of the table and its float
- Controls the table in the correct order of play; closes bets at the appropriate time
- Refers disputes, irregularities or suspicious activities to the Manager
- Verifies chip refills and credits
- Tidies workstation and pit area
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications :
People-focused and committed to service excellenceProactive and solution-oriented with a drive to succeedHigh School Diploma; Post-Secondary hospitality or hotel education an assetExceptional interpersonal and communications skillsCustomer service experienceSmart Serve Certificate or willing to obtainAbility to handle multiple tasks at one timeBilingual (English / French) is an asset but not requiredWork Environment Considerations
Work within a 24 / 7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays)Must be willing to submit to a criminal record check with results acceptable to our organization, standards and position.Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.