front desk hotel clerk

Education

• Secondary (high) school graduation certificate

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients / guests with special needs
• Provide customer service

Employment terms options

• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Flexible hours
• Morning
• Day
• Weekend
• Overtime available
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week