Dispatcher

North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals.

Our transportation solutions cover a broad range of needs, including intra-Canada, US-Canada cross-border, US domestic, and Mexico North and Southbound.

With a fleet of 1600 power units and 4300 trailers, as well as a vast network of over 10,000 logistics partners, North America offers customized transportation services tailored to each customer’s unique needs.

Our commitment to service, safety, innovation, and sustainability has earned us recognition as the best fleet to drive for in 2023 and the best-managed company for 11 consecutive years.

Job Type

• Permanent, Full-time
• Monday- Friday
• On-site

Location

• 11 Boulevard de la Cité-des-Jeunes, Vaudreuil-Dorion, QC
• Global

Job Summary

As a Dispatcher, you will play a crucial role in coordinating the movement of goods and ensuring the timely delivery of shipments.

You will be responsible for assigning drivers to routes, managing schedules, and communicating with drivers and customers to ensure smooth operations.

Key Responsibilities

Contract Execution

• Using CAT tools and industry experience assign qualified, contracted carriers to customer loads at the market price
• Use creativity and strategic thinking for better pricing and maximum profitability and efficiency
• Quality Control
• 100% on-time and accurate tracking of all loads at al times including after hours with corresponding system updates
• Use industry experience to filter carrier information for accuracy
• Communicate with colleagues of any issues immediately

Partner Management

• Building trust, loyalty and solid long term relationship through effective and consistent communication with partner carriers
• Continuously expand our service offerings by adding new and / or specialized carriers (LTL Reefer, over dimensional etc)
• Maintain regular contact with frontline staff communicating our loads availability as well as their equipment availably

Required Skills

• Strong written and verbal communication skills
• 1-3 years previous industry experience, University degree preferred
• Strong organizational and computer skills with knowledge of Web bases office applications
• Aggressive and assertive negotiator
• Self-motivated, able to work independently and achieve outcomes in fast pace environment
• Work effectively in, and contribute to a team environment
• Excellent time management skill, manage multiple priorities and meet deadlines

Requirements

• English
• French

Benefits

• Dental care
• Life insurance
• Paid time off
• On-site parking
• Wellness program
• RRSP Plan
12 days ago