Program Administrator (Lazaridis Undergraduate)

Position Summary

The Lazaridis School of Business & Economics strives to be leaders in our communities and help shape the future. We generate, disseminate, and implement knowledge about business and economics for the betterment of the world in which we live. We use our impactful research and experiential approach to education to meet the dynamic needs of our local, national, and international stakeholders.

The incumbent works as part of a larger team and is responsible for various accountabilities related to supporting program logistics, faculty support, and event planning activities for the Lazaridis School’s undergraduate programs for the Department of Business and the Department of Economics. The incumbent takes workload input from course coordinators, full-time faculty (~150), and part-time (~100) faculty and needs to balance their workload while setting and communicating clear expectations. The incumbent may “specialize” and support specific departments or areas for a limited time but is expected to be cross-trained on all department and area policies to provide support as needed.

The incumbent reports to the Manager of the Lazaridis Undergraduate Programs Office for the Lazaridis School with academic oversight by the Associate Dean of Business Undergraduate Programs and the Economics Undergraduate Programs Director.

The Lazaridis School is a multi-campus faculty, and this position has a university-wide mandate and is based at the Waterloo Campus. The incumbent provides services to all campuses where the Lazaridis School provides services, requiring regular interpersonal interactions and collaboration with departments at the Waterloo, Brantford, Milton, and Toronto Campuses. Special attention is given to ensure equitable service delivery across all locations. Occasional multi-campus travel is required.

Accountabilities

Program Logistics Support

• Coordinates the creation and maintenance of courses within the learning management system (currently BrightSpace from Desire2Learn and called myLearningSpace at Laurier).
• Coordinates the midterm scheduling process to ensure a conflict-free schedule.
• Coordinates student assessments. (e.g. comprehensive exams, tests, student presentations)
• Coordinates the hiring, training, oversight, and payment of Graduate Teaching Assistants, Instructional Assistants, and Markers as per the WLUFA full-time and part-time collective agreements and the PSAC Graduate Teaching Assistants collective agreement.
• Coordinates the collection and inputting of grades.
• Coordinates other program logistics. (e.g. bookings, class visits, onboarding material, etc.)
• Maintains program and course class and email distribution lists.
• Facilitates communication between student cohorts and faculty members.
• Maintains relevant pages on the Lazaridis School’s web properties.

Faculty Support

Event Planning

Collegiality and Professionalism

Reporting Relationships

This position is responsible for approximately 200 student employees, divided across all positions. (i.e. instructional / teaching assistants, markers)

Qualifications

Program Logistics Support

Event Planning

Software :

Communication :

This position  has been deemed eligible for educational equivalencies. Please refer to the attached for details.

Hours of work : This position is full-time, continuing. The normal hours of work are 8 : 30 am to 4 : 30 pm, Monday to Friday. Flexibility in hours will be required, including evenings and / or weekends to ensure the accountabilities of the position are completed. These accountabilities may include, but are not limited to, travel, meetings, events, and deadlines. When possible, the manager will adjust the work schedule so that no more than 35 hours are worked in a week.This role requires daily in person attendance and is not eligible for a flexible work arrangement as per Policy 8.14 (Flexible Work Policy).

Compensation : Level : C

Rate of pay : $35.15 to $37.17 per hour with an annual step progression on anniversary date up to $40.19 per hour. Considerations for new hire step placements include, qualifications and length / depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at

Should you be interested in learning more about this opportunity, please visit for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.