Financial Service Representative

Financial Service Representative (FT + Monthly Incentives)

Join to apply for the Financial Service Representative role at Money Mart

At Money Mart, we are more than just a financial services provider – we are the catalyst for financial empowerment! Our mission is to be North America’s leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over Five Hundred Thousand Dollars annually to support food security, housing, health, emergency services, and other critical initiatives. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Benefits

• Market competitive pay
• Monthly bonus potential based on operational success
• Comprehensive Medical / Dental Benefits
• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis – enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay / bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services

Branch Location

6210 50th St #4

Responsibilities

Contact customers over the phone with past due balances and negotiate payment terms and schedules

Qualifications

Disability Accommodation Statement

Money Mart is committed to accommodating applicant's with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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