Product Support Representative - Agricultural Equipment

Join our team! Adecco is hiring a full-time Product Support Representative for a leading company in the agricultural equipment industry based in Regina, SK. Responsibilities include new customer Parts orders, order follow-ups, inventory availability confirmation, and pricing inquiries. Our client offers extensive training to ensure success in the role. If you have outbound calling experience, proficiency in web applications, and experience working with spare parts, apply today!

Pay rate : $50,000– $65,000 / year depending on experience

Location : Regina, SK

Shifts : Various shifts are available to support a 24 / 7 Customer Service Centre.

Job type : Full-time | Permanent

Duties and Responsibilities :

Initiate outbound sales calls to customers

Respond to parts pricing inquiries from customers through both phone, email and text channels

Accurately fulfill parts order requests from clients

Provide availability of inventory and shipping times to customers

Provide parts support and assistance for other field staff members

Collaborate with vendors to ensure customer parts requests are satisfied

Requirements and Qualifications :

Experience in agricultural or heavy equipment industry is required

Knowledge of spare parts is a must

Outbound sales experience is an asset

Fluency in English is required; French fluency is an asset

Strong multitasking ability

Commitment to customer satisfaction

Detail-oriented with strong communication skills

Ability to work in a fast-paced environment

Legal eligibility to work and reside in Canada.