As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims.
You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims.
You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others.
You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential.
More specifically, you will be required to :
Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms.
Meet deadlines to ensure client satisfaction and avoid penalties
Negotiate with all parties involved to ensure smooth claims processing
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
What you bring to the table
General college diploma in a related field
A minimum of four years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Personal claims adjuster's licence
Knowledge of French is required
Available for travel in the Montreal vregion
Must have a valid driver's licence and access to a vehicle, a company car will be provided
Decision quality, Interpersonal Savvy
LI-Remote
Trade Union
Non-unionized