Job Type : Permanent Full Time
Salary : $48,000 – $50,000 per year / based on experience
Summary
The Event and Public Programs Manager leads, directs and supervises a team to develop and deliver quality programs and events that generate funds and exceptional guest experiences. The Event and Public Programs Manager oversees the execution of CBHC special events (fundraising), public programs (seniors, children, etc.) and client events. The Event and Public Programs Manager is a core position, responsible for connecting with partners, stakeholders and businesses to build relationships, sell and develop CBHC’s value in the community.
Responsibilities and Duties
- Develop and administer the annual Business Plan and Budget for Events and Public Programs (Event Rentals, Bar / Canteen, Programming, Fundraising, etc.), aligning objectives with the Strategic Plan.
- Leads the Fundraising Committee and develops Annual Special Events plan and budget. Organizes all aspects of Annual Special Events, including lining up vendors, setting and following budgets, coordinating advertising / promotion, seeking out sponsorship and managing volunteers and staff. Oversees and supports development of Small Special Events and Programs.
- Books, coordinates and delivers client events (weddings, meetings, group tours, etc.), including proposals, contracts, deposits, communications and coordination of services (ie : catering, bar, etc.).
- Develops and maintains relationships with vendors and partners (ie : caterers, decorators, tourism stakeholders, etc.).
- Manages Food and Beverage (bar, concession, event supplies) operational practices including staffing, policies and procedures, pricing, inventory controls, purchasing and the POS.
- Implements and enforces bar and food service (ie : concession) controls and service policies, following all AGCO and Public Health regulations. Ensures all staff are trained and follow these policies.
- Contributes to the development of the annual Marketing Plan and Budget for the Centre. Works closely with the Communications Coordinator to promote the CBHC effectively.
- Develops all systems, policies and procedures associated with Events, Public Programs and Food & Beverage.
- Oversees plan, schedule, development and delivery of all public programs including group tours, seniors and children’s programs (Day camps, weekly workshops, etc.), ensuring optimal use of space and a quality guest experience.
- Observes all legislative and corporate safety procedures, and ensures staff and volunteers under their direction observe and adhere to all health and safety and other CBHC policies, procedures.
- Ensure staff performance meets the targets set out in annual performance reviews and organizational objectives. Organize hiring, training and performance management of Flight Crew and assigned Coordinators.
- Participates on the Marketing Committee monthly and other committees, as required.
- 0ther duties, as may be assigned by the Executive Director from time to time.
Job Specifications
Post-secondary degree or diploma in a related field.Proven record of exceeding guest expectations.Sound knowledge of AGCO liquor laws and food safety laws, and food and beverage cost management best practices.Prudent and appropriate human resource experience in the management of staff and volunteers. Skills in leadership, training and coaching to motivate and retain staff and volunteers to provide excellent customer service and improved productivity.Proven Sales skills.Above average written and verbal communication skills.Ability to exercise due diligence and implement effective risk management techniques.Proven experience managing budgets.Ability to develop and maintain relationships with a variety of stakeholders.Demonstrated innovation and creativity in solving challenges.Experience in fundraising.Smart Serve and Safe Food Handler certified.Must be able to obtain a Vulnerable Sectors Check.Working Conditions and Environment
This is a full-time position with a salary based upon qualification and experience.Hours of Work is based on individual putting in whatever time is necessary to do the job (an anticipated hours per week). Availability during evenings and weekends is required.Three weeks paid vacation.Health, dental and disability benefits after six months.Compensation
$48,000 – $50,000 per year / based on experience
Benefits
For more information and to apply, please visit .
Disclaimer
This job description indicates the general notice and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, responsibilities or duties required by the incumbent. Incumbents may be asked to perform other duties as required.
Because of the changing nature of work and the work to be done, the Company can change or alter the job description, as required.