Bilingual Insurance Claims Assessor — 100 Remote (TOR, ON)

Exciting remote contract opportunity in the insurance industry for a detail-oriented claims professional. Support a high-impact project assessing life and AD&D claims with empathy and precision. Full-time 12-month role with potential extension. Based in Halifax Montreal or Ontario. Training provided.

Hourly salary of $18.52.

12-month contract with the potential for permanent employment.

Full-time position: 37.50 hours per week.

Weekday schedule from 9 am 5 pm.

Enjoy the flexibility of remote work.

Review plan member or dependent coverage and eligibility.

Confirm applicable contract provisions for each claim.

Verify enrolment and beneficiary details.

Analyze proof of death or loss documentation.

Review supporting medical police and investigative reports.

Calculate eligible benefits based on policy terms.

Prepare and maintain claim system records for payment and audit purposes.

Communicate claim decisions to beneficiaries and clients with empathy and clarity.

Support beneficiaries and family members in obtaining required documents.

Assist plan sponsors with questions regarding enrolment and claim submission.

High school diploma required.

02 years of related experience; training will be provided.

Previous experience in life or disability claims is an asset.

Experience in the group benefits or insurance industry preferred.

Ability to interpret contractual wording is an advantage.

Bilingual in English and French to support clear empathetic communication with clients and beneficiaries.

Ability to show empathy and professionalism in sensitive situations.

Strong analytical time management and organizational skills.

Proficiency in Microsoft Outlook Teams Word and Excel.

Capacity to assess risk and make sound decisions independently.

Flexibility to work additional hours as needed.

Ability to work effectively both independently and as part of a team.

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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