Join to apply for the Tenant Support Worker role at Lookout Housing + Health Society .
Location : Drake Road Supportive Housing, Salt Spring Island, BC, Canada.
Employment status : Casual.
Job Summary
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training, aiming to promote greater independence and stability for a healthier living arrangement.
Responsibilities
- Participate in tenant intakes and provide support services and assessments.
- Identify tenant challenges, develop service plans, intervene in crises, and administer finances and medication.
- Ensure basic needs are met by working closely with individuals on a long‑term, ongoing basis.
- Complete required paperwork and maintain statistical and evaluative data.
- Assist volunteers and practicum students on site.
- Use an automobile when external work requires it.
- Remain alert and attentive during working hours; sleeping during shifts is not permitted.
- Comply with all aspects of the health and safety program.
Qualifications & Competence
Diploma in Community Social Service.Class 5 BC Drivers’ License (only if required).OFA 1 First Aid Certificate.Food Safe Certificate (only if required).Recent related experience of two (2) years or an equivalent combination of education, training and experience.A minimum of two (2) years sobriety if having alcohol and / or drug problems.Criminal Record Clearance – Vulnerable Sector.Skills And Abilities
Knowledge of related resources such as Mental Health, Income Assistance, Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.Ability to carry out the duties of the position, work independently and in cooperation with others, and operate related equipment.Effective verbal and written communication skills.Strong organization, prioritization, and problem‑solving skills.Conflict resolution, crisis intervention, and advocacy skills.Home management skills and suitability to work with disadvantaged adults in a diverse environment.Salary
$31.56 - 33.28 per hour (dependent on length of seniority per the Collective Agreement).
Closing Date
Applications accepted until January 31, 2026 at 5 : 00pm.
Equal Employment Opportunity Statement
Lookout Housing and Health Society is committed to empowering people from different races, genders, ages, religions, identities, and unique experiences. All qualified applicants are welcome to apply.
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