administrative assistant
- Work Term : Permanent
- Work Language : English or French
- Hours : 30 to 44 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
- or equivalent experience
Work setting
Insurance
Tasks
- Coordinate the flow of information within the team
- Evaluate daily operations
- Open and distribute mail and other materials
- Establish and implement policies and procedures
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Oversee the preparation of reports
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Maintain and manage digital database
- Plan, organize, direct, control and evaluate daily operations
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- MS Access
Insurance experience
Life insurance products
Area of specialization
Financial planning
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
- Large workload
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
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