General Manager

Let us welcomeyouhome at Hawthorne in Cochrane, AB.

Optima LivingoperatesIndependent Living, Assisted Living, Supportive Living, Long Term Care and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision : For every person to feel at home.

This is truly supported by our credo. “Let us welcomeyouhome.” At Optima Living, we feel genuinely honoured to work with our residents and we advocate a person-centered approach where the resident is the focus of all our endeavours.

Position Summary

Reporting to the Senior Director of Operations, the General Manager provides overall leadership and management of the community, ensuring high-quality care and services whilemaintainingfull regulatory compliance. This role oversees all aspects of operations, including resident experience, financial performance, human resources, and service delivery, while fostering a safe, supportive, and values-based environment for residents, families, and team members.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, andself determinationof residents to promote maximum personal and functional independence.These duties are performed within the framework ofestablishedorganizational policiesand procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Leadership and Operations

• Plans,organizesand directs the daily operation of the community through an onsite leadership team to ensure that the highest quality of care and services aremaintained.
• Supports and collaborates with department managers tomaintainefficient operations with theobjectivethat the entire organization functions as an effective unit.
• Supports the delivery of quality health care services, helping to meet or exceed program goals.
• Works with regional operations and community leadership to implement effective site management systems andallocateresources efficiently to support optimized operations.
• Ensures safe and efficient operation and procurement of all necessary supplies and services.
• Drives results through their site leadership.

Community Engagement

Safety & Quality Assurance

Regulatory Compliance

Budget and Financial

Human Resources

External Relations

General

Qualifications & Experience

Conditions of Employment

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