hotel night auditorNPC/Sandman Hotel Group/Sutton Place Hotel • Winnipeg, MB, CA

hotel night auditor

NPC/Sandman Hotel Group/Sutton Place Hotel • Winnipeg, MB, CA

30+ days ago

Job type

Permanent

Job description

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate
or equivalent experience

Work setting

Hospitality industry
Hotel, motel, resort

Tasks

Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Provide customer service

Computer and technology knowledge

Opera

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

Screening questions

Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?

Experience

2 years to less than 3 years

Employment terms options

Night
To be determined

Health benefits

Dental plan
Health care plan
Vision care benefits

Financial benefits

Registered Retirement Savings Plan (RRSP)

Other benefits

Other benefits

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

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Hotel night auditor • Winnipeg, MB, CA

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