Security Officer

Join to apply for the Security Officer role at Gateway Casinos and Entertainment Limited

Description

Position at Cascades Casino Resort

• Job Type: Casual
• Rate of Pay: $22.79/hour

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment where others feel the reassuring calm of your presence. Internally, you will protect the company from theft and/or fraud, while delivering a rock-solid commitment to customer service. At all times, you are aware of the gaming operations and will work under provincial gaming regulations and comply with all applicable laws, policies, and procedures.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Maintain a presence on the gaming floor and be able to respond to guest inquiries quickly.
• Control access to the facility and particularly to sensitive areas.
• Monitor alarm panels and issue keys.
• Write reports, maintain a daily log and conduct investigations.
• Provide First Aid and medical attention as required.

What You Bring

• Minimum 6 months experience in a security role.
• Proven, high level of customer service.
• Detail‑orientated and organized nature.
• Solid analytical and communication skills, both written and verbal.
• Current First Aid/CPR certification.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Sensitive in dealing with people and proactive in providing solutions.
• Good judgment and understanding of casino operations.
• Experience with computers and surveillance equipment.
• Benefit from working flexible hours, evenings, and weekends.
• Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
• ProTect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.
• Completion of Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario) certificate prior to start date.
• Ability to stand and walk for long periods.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Social perceptiveness and good vision to identify people.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.