Assist the Manager, End User Computing to manage a complex multi-vendor device management environment that provides computing capabilities to all of CAA Club Group’s Associates.
Provide architectural expertise, direction, and assistance as required.
Document and develop in-depth knowledge of company’s existing device management environment(s).
Develop and manage a strategic roadmap for enterprise user computing devices.
Maintaining + Windows 10 PCs through proper patch management, utilizing Configuration Manager and other applicable tools. Experience working with and supporting Windows Autopilot and Intune MDM.
Experience managing virtual endpoints in Azure and Citrix
Responsible for completion of assigned projects
Responsible maintaining Patch level compliance in multiple applications on both physical and virtual end points
Responsible for resolving tickets assigned by 2nd level as well as other IT groups.
Who You Are :
Post-Secondary Degree in Information Technology required
Active Technical Certifications
Proven experience in management of end points using Endpoint Manager (Must Have)
Proven experience in managing end points in Azure (Must Have)
Proven experience in identifying and implementing suitable solutions to meet the present and future requirements (both functional and non-functional).
Technical Leadership with proven experience of influencing stakeholders.
Technical design and documentation.
Experience in batch and PowerShell scripting in an enterprise production environment.
Experience with Managing devices in Intune
Experience in support and administration of Microsoft Windows Infrastructures and Active Directory.
Experience in working with Windows 10 performance logs for trouble shooting and trend analysis.
Remote work may be possible but must be accessible to Toronto office when onsite is requested.
Systems implementation and testing.
Microsoft tenant administration and governance.
Experience configuring and managing Windows Autopilot deployments and configuration (must have)