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End User Technology Specialist

End User Technology Specialist

CAA Club GroupThornhill, ON, CA
30+ days ago
Salary
CA$35.46 hourly
Job description

Position Details

What You Will Do :

  • Assist the Manager, End User Computing to manage a complex multi-vendor device management environment that provides computing capabilities to all of CAA Club Group’s Associates.
  • Provide architectural expertise, direction, and assistance as required.
  • Document and develop in-depth knowledge of company’s existing device management environment(s).
  • Develop and manage a strategic roadmap for enterprise user computing devices.
  • Maintaining + Windows 10 PCs through proper patch management, utilizing Configuration Manager and other applicable tools. Experience working with and supporting Windows Autopilot and Intune MDM.
  • Experience managing virtual endpoints in Azure and Citrix
  • Responsible for completion of assigned projects
  • Responsible maintaining Patch level compliance in multiple applications on both physical and virtual end points
  • Responsible for resolving tickets assigned by 2nd level as well as other IT groups.

Who You Are :

  • Post-Secondary Degree in Information Technology required
  • Active Technical Certifications
  • Proven experience in management of end points using Endpoint Manager (Must Have)
  • Proven experience in managing end points in Azure (Must Have)
  • Proven experience in identifying and implementing suitable solutions to meet the present and future requirements (both functional and non-functional).
  • Technical Leadership with proven experience of influencing stakeholders.
  • Technical design and documentation.
  • Experience in batch and PowerShell scripting in an enterprise production environment.
  • Experience with Managing devices in Intune
  • Experience in support and administration of Microsoft Windows Infrastructures and Active Directory.
  • Experience in working with Windows 10 performance logs for trouble shooting and trend analysis.
  • Remote work may be possible but must be accessible to Toronto office when onsite is requested.
  • Systems implementation and testing.
  • Microsoft tenant administration and governance.
  • Experience configuring and managing Windows Autopilot deployments and configuration (must have)