Bilingual Customer Care Representative

The successful candidate will be responsible for assisting clients in resolving claim inquiries by providing prompt, professional, courteous, and accurate responses.

Job Responsibilities

• Respond promptly to inbound calls and email inquiries of plan members and administrators.
• Obtain and evaluate information and resolve customer complaints.
• Create a record of customer transactions, details of inquiries, comments, complaints, and action taken.
• Escalate requests and unresolved issues to the appropriate department.

Job Requirements

Job Title : Bilingual Customer Care Representative

Before applying for this position, you need to submit your online resume .

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