Bilingual French Customer Service Representative

Job Description

Job Description

Full-time, bilingual customer service representative work available for a financial company! Must speak French.

What we offer :

21-23 / hr

Long-term Work / Temp-to-Hire

Weekly Pay

Monthly Prize Draws

Job Duties :

• Answer incoming calls and resolve customer complaints / issues in a positive manner and return all calls within a two-hour time frame
• Record accurate details regarding customer inquiries into database and escalate issues as needed
• Process customer cash deposits and withdrawals, cheques, transfers, credit card payments, money orders, certified cheques and other related banking transactions
• Answer enquiries and resolve problems or discrepancies concerning customers' accounts
• Completing administrative activities

Requirements :

• Fluent in French and English (Written and Verbal)
• 1 year of customer service experience
• Call center experience is preferred
• Financial or banking industry experience is preferred
• Flexible to work five 8-9 hour shifts per week scheduled between 9am and 9pm Mon-Fri
• Able to work 2 days per week in office at Spadina and Front in Toronto

Start Date : January 13th

Interviews are happening now! Apply Today!

Company Description

Here at ABL we work with several clients and offer a wide variety of full time ongoing job opportunities in several locations in Ontario, BC, MB, Alberta, and Quebec! We have new positions occurring all the time! In addition to our diverse client base we also offer permanent, full-time positions.

Company Description

Here at ABL we work with several clients and offer a wide variety of full time ongoing job opportunities in several locations in Ontario, BC, MB, Alberta, and Quebec! We have new positions occurring all the time! In addition to our diverse client base we also offer permanent, full-time positions.