Intern Invoicing and Collection Operations

Employment Type: Internship
Contract Duration: 6 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

You will report to the Head, Invoicing and Collection, and you will be assisting in the invoicing and collection operations in the assigned segments, with the goal of developing a solid technical understanding of our systems and achieving process improvements.

What your day would be like

Primarily responsible for assisting in the invoicing operation for airlines invoices related to IATA Settlement Services, IATA Coding Annual Fees, SIS e-Invoicing.
Develop a technical understanding of the various invoicing processes and the systems used in our operation.
Suggest and implement feasible process improvements.
Work on the development of robotic process automations (RPA)

We would love to hear from you if

Recent (less than 12 months) university degree in Business Administration or a related field;
Good understanding of how ERP systems work
Excellent MS Office skills, particularly in Excel.
Ability to work in a dynamic, multi-cultural and demanding environment whilst being organized to deliver upon tight deadlines and productivity metrics;
Ability to set priorities and to work with a high-level of drive, energy, and speed with a strong customer focus on proactive problem solving, continuous follow-up, and client retention.
Excellent interpersonal skills and ability to communicate effectively in English. Proficiency in any other regional language would be an asset.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you!