Clinical Administrator

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have an immediate, rewarding career opportunity for a Clinical Administrator to join our team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

Hours: Full time 5 days per week (8:00am to 4:00pm)

What’s in it for you?

• Competitive salary, comprehensive benefits and RRSP-matching program
• Free staff parking
• Onsite dining room with gourmet meals
• Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
• Access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

Homewood Ravensview is a private 75-bed mental health, trauma and addiction facility offering evidence-based, medically-led, inpatient services for first responders, military, veterans, executives & professionals, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, Homewood Ravensview offers clients a comfortable and safe environment featuring serene ocean views from spacious rooms, welcoming common areas and a world-class team of physicians, psychiatrists, counsellors and 24-hour nursing professionals.

As our Clinical Administrator, you will provide support to the Interdisciplinary Team (IDT) with regard to day-to-day clinical operations including program scheduling, preparation of client materials, coordination of attendance, maintenance of client information in various systems/files and coordinating discharge information to applicable after care clinics.

What you’ll be doing

• Coordinate client schedules and organize various program requirements
• Ensure accurate and timely communication across all teams regarding adjustments, changes and key information as it pertains to scheduling and programming
• Support clients in understanding their programming schedules and ensure each client has an accurate group schedule/plan
• Maintain the patient care systems with updated client information from admission through to discharge
• Distribute client medical records and disseminate applicable information to clinical staff to facilitate weekly case conferences
• Develop and distribute orientation packages for new clients
• Compile program materials for IDT team
• Ensure adequate staffing to run programming and make adjustments in consultation with the Manager, Clinical Operations
• Process all discharges, update client aftercare information and disseminate discharge information appropriately to enable ongoing patient support post-discharge
• Provide administrative and organizational support to the Interdisciplinary Team (IDT) including support for special projects, presentations, materials, reports and various correspondence
• Monitor the main Ravensview telephone line and respond to routine inquiries received

What we’re looking for

• Post-secondary degree in Health Science, Psychology, Social Work or related field
• Previous experience and/or training as an Administrative Professional
• 1-2 years recent related experience in an administrative/health care role
• Ability to organize and prioritize the work assignments in order to meet objectives and deadlines
• Detail oriented with the ability to analyze and solve problems
• Excellent written and verbal communication combined with strong analytical and problem solving skills
• Excellent interpersonal skills
• Proficiency with Microsoft Word, Excel and PowerPoint

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, and as required by BC Health Authorities, subject to any accommodation required by applicable human rights legislation, Homewood Ravensview requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is $$

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.