Description
Location : Halifax, NS
Company : Unilux Brand
Job Description :
Unilux Brand is hiring an enthusiastic and customer-oriented Call Center Representative to join our team in Halifax, NS. This role involves providing exceptional support to customers, handling inquiries, and ensuring satisfaction through clear and effective communication.
Key Responsibilities
- Handle inbound and outbound calls professionally
- Address customer inquiries and resolve complaints effectively
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Collaborate with other departments to address client needs
Skills, Knowledge and Expertise
High school diploma or equivalentStrong communication and problem-solving skillsAbility to work in a fast-paced environmentProficiency in data entry and computer systemsBenefits
Comprehensive health, dental, and vision coveragePaid time off, including vacation and sick leaveRetirement savings plan with employer contributionsEmployee wellness programs and mental health supportProfessional training and development opportunitiesWe specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.