Recreation Facility Clerk

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil‑Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well‑being of our community.

The Community Services Department is hiring a Replacement Temporary Full‑Time Recreation Facility Clerk to help promote healthy lifestyles, opportunities for play, and recreation in a fast‑paced team environment. Reporting to the Recreation Facility Clerk Supervisor, the primary duties include :

• Providing excellent customer service and program information in person, by email, or over the telephone;
• Registering participants using the ActiveNet registration system;
• Handling facility rentals;
• Handling large amounts of cash;
• POS transactions, preparing statistics, data entry, computer work, and other related duties as required.

Desirable qualifications include a passion for providing excellent customer service while working in a dynamic environment, initiative, strong attention to detail, knowledge of the ActiveNet registration system, cash handling, Microsoft Word / Excel experience, knowledge of community recreation programs, and a demonstrated ability to deal effectively with the public. The successful candidate will possess a current and valid CPR certificate.

Candidates should be available to work weekend and night shifts and have flexibility for holiday coverage. The successful candidates will be required to supply a police information check.

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licences and certificates required of candidates. For details please refer to the class specification which is available for inspection on WestNet or contact Human Resources to request a copy.

Position Status : WVMEA (Union) – Replacement Temporary Full‑Time

Hours of Work : 35 hours per week (Replacement-Temporary Full‑Time). Hours and days of work may vary.

Starting Rate of Pay : $29.06 per hour plus 14% in lieu of benefits. This position has a pay structure with five steps which increase annually.

Closing Date : 11 : 59 p.m. on Friday, January 9, 2026

To Apply : Please visit the District of West Vancouver’s Career Portal at www.westvancouver.ca / careers to apply for this position.

We want to thank all applicants; however only those chosen for an interview will be contacted.

If you have any questions, please contact us at info@westvancouver.ca .

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