System Controller / Control Room Operator / System Operator

System Controller / Control Room Operator / System Operator

Join to apply for the System Controller / Control Room Operator / System Operator role at Alectra Inc.

System Controller / Control Room Operator / System Operator

Join to apply for the System Controller / Control Room Operator / System Operator role at Alectra Inc.

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#2024-274, 282 &319 System Controller / Control Room Operator / System Operator (PWU)

Location : Hamilton (John St)

Join our team!

#2024-274, 282 &319 System Controller / Control Room Operator / System Operator (PWU)

Location : Hamilton (John St)

Posting Open

June 16, 2025

Posting Closed

N / A

Number Of Vacancies

Hours Per Week

40

Rate Of Pay

$57.35 / hour

At Alectra, we’re not just about powering communities ; we’re about empowering our people . We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact.

Only qualified Journeyman Operators with utilities experience will be considered

Position Purpose

Reporting to the Supervisor, System Control, this position is responsible for monitoring, controlling and authorizing the operation of several unique and diverse electrical distribution systems ensuring the safe, efficient and reliable delivery of power.

Responsibilities

• Operate, authorize and direct the safe and reliable operation of the Alectra distribution system under normal and emergency conditions on a 24 / 7 basis.
• Monitor, control, and record all activities on the distribution system.
• Prioritizes and reports deficiencies of all station / distribution equipment including SCADA and communication systems and conducts follow up as required.
• Maintain the distribution system configuration as designed / planned whenever possible.
• Review, accept and administer applications for Work Protection from internal and external work groups ensuring that all such applications are correct and that the requested isolation will provide adequate protection following the IHSA Electrical Utility Protection Code and Alectra procedures.
• Coordinates activities and outages on transformer station / transmission lines and distribution equipment with Hydro One / IESO and other Alectra departments to ensure all work is carried out in a safe, economic and efficient manner.
• Coordinate disconnects and reconnects between line crews, residential, commercial and key account customers for maintenance, upgrades and revenue issues including installation of microfits or embedded generation.
• Answering telephone calls from customers regarding inquiries, service requests and trouble reports and dispatch respondents as appropriate.
• Supporting the Outage Management function by performing such daily tasks as organizing and keeping an accurate record of interruptions and transfers, and checking and filing records including Orders-To-Operate, Operator Summary, schematics, etc.
• Manage outages using the Outage Management System for real-time statistical reporting and data analysis.
• Communicates with Management and members of the public to provide status of power outages and anticipated restoration times.
• Update GIS records, operating diagrams and other databases to reflect real-time distribution system configuration.
• Communicate with and prepare reports for various agencies including, ESA, MOE and MOL.
• Assists the System Control Supervisor in developing operational procedures and processes.
• Assist in the training and evaluation of System Control Apprentices.
• Perform analytical problem solving, trouble shooting and contingency planning of the distribution system.
• Respond to emergencies as defined in the Alectra Electrical Emergency Preparedness Plan (EEPP).
• Emergency switching and power restorations. Direct crews / supervisors to restore power safely.
• Emergency response to and from fire and police document times and assign crews / supervisor accordingly to adhere to OEB requirements. Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.

Education

Qualifications, Knowledge, Skills and Competencies

Experience

Skills / Abilities / Competencies

Note : This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties which may be assigned from time to time

Who We Are

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization :

Safety : Stay aware, prevent risks and protect each other.

Respect : Value everyone, act honestly and foster inclusion.

Customer Focus : Be reliable, anticipate needs and deliver exceptional solutions with care.

Excellence : Elevate performance, embrace diversity and deliver quality through collaboration.

Innovation : Drive growth by embracing change, creativity and continuous improvement.

Here’s Why Alectra Might Be Your Ideal Workplace

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team.

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact careers@alectra.com . We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

Please note : We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Industries

Utilities

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