Associate, Digital and Social Community

Associate, Digital and Social Community

Tracking Code Job Description

Help us create healthier futures as a Associate, Digital and Social Community

ABOUT US

SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year.

As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world.

As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.

We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering an unmatched donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in everything we do.

We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment.

For details on our Equity, Diversity & Inclusion commitment,

We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new Associate, Digital and Social Community.

Position Status : Temporary Full-Time (12-month contract)

Available : Immediately

Description of the Position :

The Associate, Digital and Social Community is responsible for maintaining SickKids Foundation’s six primary social media channels (Facebook, Instagram, X, YouTube, LinkedIn and TikTok).

They will lead community management, provide frontline donor communication by monitoring and responding to issues on paid and organic campaigns, and report on post-performance.

They will also have the opportunity to help develop organic content, maintain an editorial calendar and engage with our online community of families, supporters and donors.

This role reports to the Manager, Content Strategist & Social Media.

You will : Community Management

Community Management

Monitor SickKids Foundation social media channels (Instagram, Facebook, TikTok, LinkedIn, X, YouTube), building community, engaging with audiences, review and respond to comments and messages, while flagging potential issues with the Public Relations team as required

Find new and exciting ways to engage with existing and potential online and in person communities or events to drive awareness, conversation and affinity for the SickKids Foundation brand

Source user-generated content by flagging and identifying potential SickKids Foundation ambassadors, influencers, trends and conversations

Analytics

Create and maintain weekly, monthly, quarterly, campaign-specific and annual reports to track social performance against pre-determined KPIs

Provide analysis, insights and content recommendations based on analytics and social performance to optimize engagement, growth and reach

Stay up-to-date on industry trends, new technologies and key platform changes to optimize social performance

Content Creation

Help with creation and execution of content and editorial calendars

Collaborate with teams and social leads across SickKids Foundation and the Hospital to align messaging, share information and create engaging content

Use copywriting and creative skills to conceptualize and develop impactful thumb-stopping social media content (both visually and editorially)

Find creative ways to incorporate and create content that reflects the Foundation’s values and Equity, Diversity and Inclusion priorities and programs

Required Skills

Qualifications :

While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role :

3+ years experience monitoring and maintaining social media communities, preferably on a national level with multiple stakeholders involved

Experience working with prominent national brands and / or a well-known charity will be considered an asset

Degree or diploma in Social / Digital Media Marketing, Marketing, Communications / Public Relations, or Journalism

Deep understanding of social media best practices, and social media channels including : Instagram, Facebook, TikTok, X, LinkedIn and YouTube

Proven experience integrating social media into support for larger business objectives

Knowledge and experience using analytics and social listening software such as Sprout Social, Google Analytics, and in-platform tools

Experience monitoring and supporting paid social campaigns

Ability to balance competing deadlines with strong organizational and project management skills; managing multiple internal and external requests simultaneously

A natural storyteller with excellent writing skills and knowledge of Canadian Press Style

Photography and videography skills, including editing, will be considered an asset

Ability to conceptualize stories based on trends, real-time events, and one-off asks

Ability to handle sensitive patient information and stories

Ability to attend events outside of business hours including weekends and holidays

Monitor social media accounts outside of normal business hours

We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people;

people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team.

We look forward to reviewing your application.

Total Compensation Package :

Hiring Salary Range : $68,337.00 $80,396.00; with the ability to progress to a maximum of $96,476.00. To ensure fair and equitable pay at SickKids Foundation, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the Associate, Digital and Social Community.

To help you lead in the fight for kids’ health and to support your health, wellness, and career growth, in addition to competitive compensation, we offer a comprehensive benefit package and flexible work arrangements to name a few!

Hours : 35-hour work week, flexible work options available

Date Posted : April 30th, 2024

Available : Internal and External Candidates

Deadline : May 14th, 2024

Please apply on-line by visiting our website :

SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission.

We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee.

As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at : HR@

Job Location Submit Resume By5 / 14 / 2024Position TypeTemporary Full Time (contract )

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