MBA Administrative Assistant

Position Purpose andSummary

The MBA Program Administrative Assistant will work primarily from the Richmond campuses, providing assistance and administrative support to the faculty, staff and students in the MBA program.

Key Areas of Accountability

1. Office Administrative Assistance

• Acts as the main MBA program liaison/receptionist, greeting all students and guests, answering questions, giving direction, and taking clear and accurate messages.
• Responsible for providing administrative and secretarial support for the MBA Director, MBA Program Manager, and MBA Program Coordinator from the Richmond campuses.
• Assist with all classroom arrangements for the MBA faculty who teach in the Richmond program. Prepare the class list and name tents for all Richmond MBA classes. Support the Richmond faculty and MBA Program Coordinator as needed.
• Assists the MBA Director by scheduling meetings, maintaining appointment calendar (when needed), and taking minutes of meetings, if required.
• Coordinates the administration for the MBA Travel Studies (i.e. flights, hotels, documentation collection, etc.).

2. Program Support

• Data entry of student information and study plans into an excel spread sheet for analysis by MBA Program Manager and MBA Director.
• Gathering all grade reports from faculty to file and submit to Provost/Registrar’s Office.

3. Faculty Support

• Assisting part-time and full-time faculty in setting up and maintaining Moodle.
• Responsible for setting up new faculty and staff with parking passes, office space, etc. on Richmond campuses.
• Making travel and accommodation arrangements for MBA faculty teaching in Richmond.

4. Student Support

• Acts as general liaison between the student and faculty. Provides accurate and well informed information about the MBA program and department to guest inquiries and potential students.
• Provides assistance to students for course registration, as needed, by new and current graduate students.

5. Marketing Support

• Responsible for maintaining accurate and up-to-date databases for alumni and external contacts of the MBA Program.
• Provides support for the MBA Director, MBA Program Manager, MBA Program Coordinators, in updating marketing materials, website, and social media, if needed.
• Determining and ordering appropriate promotional items for new students and gifts for guest lecturers and marketing events

6. Event Planning and Assistance

• Booking of appropriate facilities on and off campus, when required.
• Assisting in the planning of events related to the MBA program, including graduation ceremonies.

The Person

Skills and Abilities

• Ability to use all aspects of MS Office Suite and basic design programs.
• Familiar with academic / technical terminology, and technical diagrams.
• Able to ensure the smooth operation of a busy office through organization and prioritization, in spite of a heavy workload.
• Strong interpersonal abilities and cross-cultural sensitivity in interacting with a wide range of students, staff and faculty, as well as off campus contacts.

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

Warm-hearted, dedicated, committed and mature evangelical Christian with a keen desire to serve in family, church, work and community. A firm commitment to TWU’s mission, values, Statement of Faith and Community Covenant. Strength of character and reputation, a pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging atmosphere

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: None

Reports to: MBA Director and MBA Program Manager

Standards & Requirements

Education: 2 years post-secondary secretarial training or equivalent

Experience: 2-3 years prior experience in providing administrative support to a large department, preferably at a post-secondary institution.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working at TWU

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources.