parts clerk

Work setting

• Repair and service establishment

Tasks

• Answer telephone and relay telephone calls and messages
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Computer and technology knowledge

• Inventory control software
• Internet

Parts specialization

• Automobile

Security and safety

• Driver's validity licence check
• Driving record check (abstract)

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics

Employment terms options

• Day

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Pension plan