Change Management Coordinator - Business Aviation, In Service Supplier Management

Change Management Coordinator - Business Aviation, In Service Supplier Management

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak‑performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well‑being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

• Lead the logistics coordination on business aircraft fleet‑wide issues within the Technical Services organization and with other impacted stakeholders
• Negotiate the logistics plan and support commercial discussions, as required, with suppliers to ensure flawless execution and deliverables are met on time
• Ensure supplier is tracking to Action Plan, and follow up on progress and report any roadblocks for escalation to management
• Document outcome of negotiations and build information packages to communicate the implementation strategies to impacted stakeholders
• Participate in various internal meetings such as IWT (Integrated Work Team), CSRB (Customer Policy Review Board), to get familiar with projects or new option offerings that will require us to work with suppliers to develop alternative strategies or sources of supply
• Engage supplier over specific customer issues for recovery; seek creative solutions to problems
• Seek cross‑functional support and swift resolution to in‑service customer fielding issues
• Ensure supplier readiness for suppliers attending customer advisories as required
• Represent ISSM (In Service Supplier Management) in internal and external meetings with suppliers and all disciplines within Customer Support

How to thrive in this role?

• You have a Bachelor’s degree in business or project management
• You have 5‑7 years industry experience, preferably in a supply‑chain role
• You ideally have 2 years of experience in customer service
• You have system knowledge of SAP, Outlook, Microsoft Word, Excel, PowerPoint, ERD and Team Center
• You have basic understanding / knowledge of technical drawings
• You have excellent communication, effective negotiation skills and project management skills
• You are proficient in English, spoken and written and you are fluent in French
• You are a team player, demonstrate strong organizational skills and are autonomous
• You are a detailed‑oriented individual who enjoys taking initiative and ownership
• You are available to be on call after regular working hours on an "as required" basis or even travel "as required"

Now that you can see yourself in this role, apply and join the Bombardier Team!

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Primary Location: Administrative Centre (CA)

Organization: Aerospace Canada

Shift: Day job

Employee Status: Regular

Requisition: 10143 – Change Management Coordinator – Business Aviation, In Service Supplier Management