manager, accommodation services

Education

• Bachelor's degree
• or equivalent experience

Work setting

• Bed and breakfast
• Remote location
• Hotel, motel, resort

Budgetary responsibility

• 0 - $100,000

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules
• Organize and maintain inventory

Supervision

• 3-4 people

Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Windows
• Google Drive

Security and safety

• Criminal record check

Transportation / travel information

• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?

Employment terms options

• Evening

Experience

• 2 years to less than 3 years

Employment terms options

• Morning
• Day

Health benefits

• Dental plan
• Health care plan

Other benefits

• Learning / training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)