Talent.com
PT Team Lead (CAN) - Promenade Mall
PT Team Lead (CAN) - Promenade MallThe Body Shop International Limited • Thornhill, ON, CA
PT Team Lead (CAN) - Promenade Mall

PT Team Lead (CAN) - Promenade Mall

The Body Shop International Limited • Thornhill, ON, CA
30+ days ago
Job type
  • Full-time
Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

  • Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
  • Problem solves effectively & proactively as much as possible using available resources
  • Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
  • Communicate effectively & act as a flexible & responsible role model to your team
  • Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
  • Working with the Store Management team to:
    o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
    o Ensure development of customer loyalty to further build The Body Shop brand
    o Meet sales & performance targets
    o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants

What we look for

  • Experience in a customer facing role and a genuine passion for beauty & the retail industry
  • Ability to communicate & listen effectively & demonstrate operational skills
  • Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
  • A positive mindset with the willingness to continuously develop yourself
  • Ability to multitask, manage time & work flexible hours
  • Ability to work independently with minimal direction


What we offer

  • Comprehensive onboarding in your new position
  • Training hours for you & your team as needed
  • A 50% staff discount on regular product & 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Ability to offer a real living wage to your Customer Consultants
  • Opportunities to grow within the Brand
  • Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Talent Drivers

Collaborative Skills
Purpose
Personal Conduct
Leadership
Commerciality

We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.

Create a job alert for this search

PT Team Lead (CAN) - Promenade Mall • Thornhill, ON, CA

Similar jobs

GARAGE - Operations Team Leader FT - Upper Canada Mall

Groupe DynamiteNewmarket, ON, CA
Full-time

At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel fearless.With stores across North America and a co...Show more

 • Promoted

Sales Team Lead

ShiftCareToronto, ON, CA
Full-time

ShiftCare is a fast-growing SaaS platform used by home care and disability providers to run their operations.Scheduling, compliance, workforce management and billing.We are expanding our US team an...Show more

 • Promoted

Electrical Team Lead

RevelToronto, ON, CA
Full-time

Our client is a leader in building systems engineering across North America.They're a global multidiscipline consulting firm with over 1000 employees globally.The firm's main focus is on commercial...Show more

 • Promoted

Team Lead - Downtown Central Clinic

Ocean State Job LotToronto, ON, CA
Full-time

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH.CAMH is on a mission to change the way society thinks about and responds to menta...Show more

 • Promoted

Retail Merchandise Team Leader

AEONewmarket, ON, CA
Full-time

Lead the merchandising initiatives in a vibrant retail environment.Drive compliance with brand visual standards while ensuring the store remains guest-ready through effective replenishment and exec...Show more

 • Promoted

Team Lead, Development

ZayZoonToronto, ON, CA
Full-time

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars.We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on em...Show more

 • Promoted

SME Commercial Team Lead

JobsMedia.ioToronto, ON, CA
Full-time

This role is perfect for a technical expert who enjoys coaching a team focused on Small-to-Medium Enterprise accounts.Career Progression: Step into a pivotal leadership role within the Commercial d...Show more

 • Promoted

Retail Merchandise Team Leader

American Eagle Outfitters Inc.Newmarket, ON, CA
Full-time

Elevate your career as a Retail Merchandise Team Leader.Drive AEO Brand Visual Standards, execute flawless Floorsets, and ensure an outstanding guest experience in a dynamic retail environment.As a...Show more

 • Promoted

Hybrid VIP Host Team Lead

FanDuelToronto
Full-time

A leading mobile gaming company in Canada seeks a VIP Host Team Manager to oversee a small team and manage relationships with important clients.The ideal candidate will have over 4 years of custome...Show more

 • Promoted

Team Leader

Paris Baguette USA Inc.Toronto, ON, CA
Full-time

With a projected 1,000 cafes in the United Statesby 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafésin the world.Our vision is to reestablish the neighborhood bakery caf...Show more

 • Promoted

Team Lead

Colliers Project Leaders | CanadaToronto, ON, CA
Full-time

At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment.The work we do makes a difference in communities and for the people who ...Show more

 • Promoted

MAC Team Lead

BGISMarkham
Full-time

BGIS is a leading provider of customized facility management and real estate services.With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation throu...Show more

 • Promoted

Team Leader

JACK & JONESToronto
Full-time

Sales Team Leader, JACK & JONES.Location: Scarborough Town Centre, Scarborough, ON.JACK & JONES has become one of Europe\'s leading producers of men\'s fashionwear with more than one thousand store...Show more

 • Promoted

Retail Team Leader

RCL - Reitmans Canada Ltd/LtéeMarkham
Full-time

Drive customer satisfaction as a Retail Team Leader.Collaborate with management to enhance store performance while inspiring your team to deliver exceptional service and maintain a vibrant environm...Show more

 • Promoted

Retail Team Lead — Customer Experience Champion

GapToronto, ON, CA
Full-time

A major retail company in Toronto seeks candidates for a role focused on supporting store leadership and ensuring excellent customer experiences.The position requires actively promoting customer lo...Show more

 • Promoted

Sales Team Lead

Archon Systems IncToronto
Full-time

Our rapidly growing B2B SaaS company helps small businesses compete with the giants by providing easy‑to‑use inventory management software.Since 2007 we have been bootstrapped, stable, and successf...Show more

 • Promoted

Team Leader

Bestseller Textilhandels GmbHToronto
Full-time

Sales Team Leader, JACK & JONES.JACK & JONES has become one of Europe’s leading producers of men’s fashionwear with more than one thousand stores in 38 countries.We are more than just a store, it's...Show more

 • Promoted

Retail Department Leader — Lead & Develop Teams

Princess Auto Ltd.Markham
Full-time

A leading Canadian retailer is seeking a Department Leader (Team Leader Trainee) to create a unique shopping experience.Responsibilities include leading team members, enhancing customer interaction...Show more