Road Appraiser II - Auto,

JOB DESCRIPTION

About the role

We’re looking for an Appraiser II to join our growing team!

What you'll do here :

Determine the causes and origin of damage that occurred during an accident by examining the vehicle using a software application. Claims handled will be of varying degrees of complexity depending on the incumbent's experience.

Assess and approve repair estimates for claims adjusters, by comparing the estimate to the assessment made on examination of the vehicle.

May be called upon to establish the market value of vehicles based on the information provided by claims adjusters, using the various tools outlined in the appraisers' standards and procedures manual.

Use digital automated evaluation systems to standardize repair estimates and avoid errors.

Negotiate and communicate a best repair practice or procedure.

Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.

What you bring to the table :

Collision estimating or repair experience, including knowledge of estimating software (Audatex and Mitchell).

Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.

Commitment to continuing education.

Minimum 7-10 years experience in the collision repair industry

Strong analytical skills to define problems / issues, collect data, establish facts and draw valid conclusions.

Ability to prepare auto repair estimates using Audatex.

Estimating Software and have open communications with shop owners, managers and appraisers during the appraisal process.

Effective verbal communication skills and good written communication skills to draft claims reports.

Must be customer driven.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.