tow truck driver

Tasks

• Address customers' complaints or concerns
• Professionalism in customer service
• Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• Receive and relay information to central dispatch
• Record cargo information, hours of service, distance travelled and fuel consumption
• Tarping and ensuring safety and security of cargo
• Transport and handle dangerous goods

Certificates, licences, memberships, and courses

• AZ class license

Documentation knowledge

• Accident or incident reports
• Driver logbook
• Inspection report (pre-trip, en-route, post-trip)
• Trip reports

Type of trucking and equipment

• Tow truck

Communication systems experience

• Citizens band (CB) radio

Security and safety

• Driving record check (abstract)
• Drug test

Work conditions and physical capabilities

• Attention to detail
• Physically demanding

Personal suitability

• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Flexible hours
• On call
• Weekend
• Overtime required

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities